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NICE MC800 Factory Reset
#1
Hi,

Anyone know is there a factory reset ability on the MC800 ?
 
The manual has instructions to reset memory settings to default by pressing the start and stop buttons simultaneously but this is not doing anything.

When I power up my MC800 I get the BlueBus flashing green but every 4 seconds approximately it also flashes red. Also L1 to L8 are all flashing red.
The motor leds M1 and M2 are both flashing green.

I disconnected the two grey block connectors leaving just the motors connected to the unit but that makes no difference, still all the flashing leds!

Anyone seen similar behavior?  

Cheers

bg
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#2
Hi,

A BLUEBUS flashing light 4X indicates, there is an intervention of the STOP input. Do you have anything wired into the STOP input like safety edges?
To do a complete reset you must press and hold down OPEN and CLOSE simultaneously for around 5-10 seconds. However, this will not rectify your issue, if it is a safety issue.

Regards
Easygates Ltd
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
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#3
Hi,

When I disconnect everything and just have the motors connected to the unit I still have the same issue!

Regards

Brendan
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#4
(09-10-2023, 11:00 AM)bg148 Wrote: Hi,

When I disconnect everything and just have the motors connected to the unit I still have the same issue!

Regards

Brendan

Hi Brendan,

now you only have the motors connected you can perform a factory reset by holding down Open & Close simultaneously for around 5/10 seconds.
 everything will flash and go out when the reset is complete.
then do a Blue Bus search and a position search with just the Motors connected.

Kind Regards 
Matt
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
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#5
Unfortunately no joy, everything disconnected, and no reaction from the unit on the reset.

Regards 

Brendan
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#6
(10-10-2023, 09:00 PM)bg148 Wrote: Unfortunately no joy, everything disconnected, and no reaction from the unit on the reset.

Regards 

Brendan

Hi Brendan,

is there any chance you could give me a call on 01384569942 opt 2 please?

Joe
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
Reply


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