Electric Gates, Garage Door, Access Control, Smart Home & Security Forums

Hi,

Anyone know is there a factory reset ability on the MC800 ?
 
The manual has instructions to reset memory settings to default by pressing the start and stop buttons simultaneously but this is not doing anything.

When I power up my MC800 I get the BlueBus flashing green but every 4 seconds approximately it also flashes red. Also L1 to L8 are all flashing red.
The motor leds M1 and M2 are both flashing green.

I disconnected the two grey block connectors leaving just the motors connected to the unit but that makes no difference, still all the flashing leds!

Anyone seen similar behavior?  

Cheers

bg

Hi,

A BLUEBUS flashing light 4X indicates, there is an intervention of the STOP input. Do you have anything wired into the STOP input like safety edges?
To do a complete reset you must press and hold down OPEN and CLOSE simultaneously for around 5-10 seconds. However, this will not rectify your issue, if it is a safety issue.

Regards
Easygates Ltd

Hi,

When I disconnect everything and just have the motors connected to the unit I still have the same issue!

Regards

Brendan

(09-10-2023, 11:00 AM)bg148 Wrote: [ -> ]Hi,

When I disconnect everything and just have the motors connected to the unit I still have the same issue!

Regards

Brendan

Hi Brendan,

now you only have the motors connected you can perform a factory reset by holding down Open & Close simultaneously for around 5/10 seconds.
 everything will flash and go out when the reset is complete.
then do a Blue Bus search and a position search with just the Motors connected.

Kind Regards 
Matt

Unfortunately no joy, everything disconnected, and no reaction from the unit on the reset.

Regards 

Brendan

(10-10-2023, 09:00 PM)bg148 Wrote: [ -> ]Unfortunately no joy, everything disconnected, and no reaction from the unit on the reset.

Regards 

Brendan

Hi Brendan,

is there any chance you could give me a call on 01384569942 opt 2 please?

Joe