Yesterday, 12:20 PM
Hi,
Thank you for your enquiry.
You have mentioned the gates do not open by use of the HikVision Cameras, do they open for any other device such as a remote control?
When the fault occurs, on the panel you have a LED behind the BLUEBUS terminal. How many times does this LED flash before the pause.
Hopefully this will give us a better indication of the fault at play.
Many thanks
Ben
Thank you for your enquiry.
You have mentioned the gates do not open by use of the HikVision Cameras, do they open for any other device such as a remote control?
When the fault occurs, on the panel you have a LED behind the BLUEBUS terminal. How many times does this LED flash before the pause.
Hopefully this will give us a better indication of the fault at play.
Many thanks
Ben
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