03-08-2022, 02:30 PM
Hi,
Thank you for your enquiry,
The Oil is a special oil by BFT, they do offer a service where they can top up the oil for you all you need to do is send the arm back to them and they will do it for you.
The oil is called IDROLUX, If you are not that confident or have the knowledge on doing this yourself I would recommend this be done by a competent person if not BFT themselves as these are very sensitive to being broken when taken apart by people who are not within the industry.
Furthermore, this is not necessarily a problem with the motor it could be to do with the force settings on your control panel which need adjusting, could you inform me of what contorl panel you have?
Many thanks
Ben
Thank you for your enquiry,
The Oil is a special oil by BFT, they do offer a service where they can top up the oil for you all you need to do is send the arm back to them and they will do it for you.
The oil is called IDROLUX, If you are not that confident or have the knowledge on doing this yourself I would recommend this be done by a competent person if not BFT themselves as these are very sensitive to being broken when taken apart by people who are not within the industry.
Furthermore, this is not necessarily a problem with the motor it could be to do with the force settings on your control panel which need adjusting, could you inform me of what contorl panel you have?
Many thanks
Ben
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EasyGates Trade Store for Trade only
Smart Home Tech from The Smart and Secure Centre
Smart Home News from Smart Home Matters
