25-09-2021, 12:01 AM
(This post was last modified: 25-09-2021, 01:08 AM by tsmyth@iinet.net.au.)
Hi there. I have the mHouse WG20 system with a single motor that has been working just fine for approx 7 years.
I opened the gate the other day during a period of high wind / resistance and the WG20 system shut itself down with the flashing lights ( 3 flash, 1 pause) giving the "gearmotor force" activation warning.
I cannot get the system working again. The lights just keep flashing.
The gate opens and closes easily with the motor unlocked. All the moving parts / gears are well lubricated.
I have:
* Turned off power (no battery backup) for an extended period. 1 minute, 5 minutes and 1 hour
* Disconnected electric locks and intercom trigger
* After that didn't work I then disconnected the motor wiring from the control unit. Still get the error on power up of the control panel.
Is there a way to do a factory reset or override the error ?
Any assistance would be much appreciated.
I opened the gate the other day during a period of high wind / resistance and the WG20 system shut itself down with the flashing lights ( 3 flash, 1 pause) giving the "gearmotor force" activation warning.
I cannot get the system working again. The lights just keep flashing.
The gate opens and closes easily with the motor unlocked. All the moving parts / gears are well lubricated.
I have:
* Turned off power (no battery backup) for an extended period. 1 minute, 5 minutes and 1 hour
* Disconnected electric locks and intercom trigger
* After that didn't work I then disconnected the motor wiring from the control unit. Still get the error on power up of the control panel.
Is there a way to do a factory reset or override the error ?
Any assistance would be much appreciated.