09-05-2025, 01:07 PM
Hi,
Hope you are well.
When you remove the battery backup and there is no power, this would seem like that there is an issue with the incoming voltage or the control panel is not receiving the correct step down voltage. I would test the incoming voltage value with an approved volt indicator and see whether there is 230v going to the little terminal block within the motor. If there is no voltage that would be an issue, this could be a poor connection or a break in the supply cable.
If you are getting voltage, the issue could be that the transformer is at fault therefore the control panel is not receiving the step down 24v. Resulting in the control panel not powering.
Many Thanks.
Aiden.
Hope you are well.
When you remove the battery backup and there is no power, this would seem like that there is an issue with the incoming voltage or the control panel is not receiving the correct step down voltage. I would test the incoming voltage value with an approved volt indicator and see whether there is 230v going to the little terminal block within the motor. If there is no voltage that would be an issue, this could be a poor connection or a break in the supply cable.
If you are getting voltage, the issue could be that the transformer is at fault therefore the control panel is not receiving the step down 24v. Resulting in the control panel not powering.
Many Thanks.
Aiden.