Nice RB400

[Andruelectricgates]

I have a Nice RB400 with an issue when you press the open or close button on the control board you can hear the relay click but no movement can anyone tell me what is wrong is it that the control board is damage or isit an issue with the wiring

[old guy]

Nice control boards really need an oview to progran and check the settings, Turn off the power for 1 minute, close the gate and then turn the power back on. give the gate an open command by pressing the 'open' button on the control board, ONLY PRESS THIS ONCE, if the gate opens then it's your closing safety that's at fault (photocells) the Bluebus led will flash an error code if there is one. Nice are terrible for diagnostics, they are primarily a home automation company unlike BFT,FAAC,SEA,DEA etc..... Came just sell to anyone and you get what you pay for.

[benbrooks]

Nice control boards really need an oview to progran and check the settings, Turn off the power for 1 minute, close the gate and then turn the power back on. give the gate an open command by pressing the 'open' button on the control board, ONLY PRESS THIS ONCE, if the gate opens then it's your closing safety that's at fault (photocells) the Bluebus led will flash an error code if there is one. Nice are terrible for diagnostics, they are primarily a home automation company unlike BFT,FAAC,SEA,DEA etc..... Came just sell to anyone and you get what you pay for.

Hi,

Thank you for your message.

The BlueBus LED on the panel is the fault diagnostic LED for the panel and will flash multiple times and pause for a second once the panel faults. It may be flashing green once per second, which is okay and normal but if you give it a command and subsequently the motor fails to execute the command the BlueBus LED should change and flash a certain amount of times and pause, could you count the flashes emitted and come back to me please?

Many thanks 
Ben

[old guy]

The Error codes are available in the manual, these are posted online by NICE Automation and Easygates. Nice have to deal with a lot of stupid questions, some of the technical department are a little short when it comes to Joe Public, I have had a few run ins with them- correcting them on their own equipment. Unfortunately their board design is approached differently when compared to other Manufacturers, they assume you will use the bluebus photocells and then shove everything into the configurable stop input.
It might be an idea to go back to a basic configuration for TESTING ONLY, turn off the power, remove the bluebus and stop plugs, turn it back on, carry out a bluebus relearn (can't remember for sure but i think it's the stop and open button together for 5 seconds on the panel, it's in the manual. If the gate works, you have a failed safety, plug in the stop and carry out another relearn, this will determine which safety has failed. (the stop led should always be illuminated for a N/C circuit).