23-05-2022, 09:04 AM
Hi,
Hope you are well. First and foremost, as this system works on Wi-Fi, check you have Wi-Fi signal at the gate. This may be the main issue. You can check if you have signal at the point of the gate by turning off mobile data and trying to stream a youtube video at the point of the gate. This should run smoothly and not buffer.
If the problem persists, contact easygates technical support, we will be able to assist over the phone further.
Best regards,
- Jamie
Hope you are well. First and foremost, as this system works on Wi-Fi, check you have Wi-Fi signal at the gate. This may be the main issue. You can check if you have signal at the point of the gate by turning off mobile data and trying to stream a youtube video at the point of the gate. This should run smoothly and not buffer.
If the problem persists, contact easygates technical support, we will be able to assist over the phone further.
Best regards,
- Jamie
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EasyGates Trade Store for Trade only
Smart Home Tech from The Smart and Secure Centre
Smart Home News from Smart Home Matters