Electric Gates, Garage Door and Access Control Help

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Hi all at easygates,
I have a daitem wireless system model D5501GB and while it is older model it is only in use 6 months. It has suddenly stopped working.
Both the handset and caller unit appear to be working but no communication between them. I have changed the batteries and cleared area around controller done radio recognition but no go.
I suspect it may be the handset as the caller unit still emits its usual beeps when pressed.
Any ideas would be most welcome or could you recommend a replacement handset.
Thanks Mel.