Electric Gates, Garage Door, Access Control, Smart Home & Security Forums

Hi there.
I have a PROTECO Sliding gate system with this controller:
[Image: proteco.jpg]

This ~is the box/container of the system:
[Image: mover.jpg]

The controller started malfunctioning (strange codes on hexadecimal screen) and the system did not work.

I have been reading the forum and I have removed all cabling as stated here.

Here goes my testings description:
----------------------------------
#TEST 1
Setup: Power / Transformer / Motor / Links on [2-8][3-9][4-9]
Symptoms: I hear a "tick tick" sound in randomly (10 sec interval)
LCD Error: "F="

If I give opening command[1-8] , nothing happens and the lcd error and sympons continue the same. If I try the remote, the led on the controller blinks,nothing happens and error/symptoms continue .


----------------------------------
#TEST 2
Setup: Power / Transformer
LCD Error: "M0"

1. Connect motor.
1.1 LCD Error: "U0" *U = inverted U

2. Then, Connect [2-8] *stop button bypass
2.1 LCD Error: "M0"

3. Then, Connect [3-9] *bypass cells
3.1 LCD Error: "MC"
3.2 Symptoms: I hear a "tick tick" sound in randomly (10 sec interval)

4. Then, Connect [4-9] *bypass cells
4.1 LCD Error: "F=" *as on #test1
4.2 Symptoms: I hear a "tick tick" sound in randomly (10 sec interval)

Again, If I give opening command[1-8] , nothing happens and the lcd error and sympons continue the same. If I try the remote, the led on the controller blinks,nothing happens and error/symptoms continue .


*Note: Nothing else is connected. (no antena, no blinker, no sliding interruptor [5,6], no cell cabling)


Please let me know what I could do to fix this problem. (I can send the board to UK for repair)

Best regards,
John
PORTUGAL

HI

After reading your post, the control board has been identified as a Q36A (original). This control board was in circulation 5-10yrs and has now been discontinued. The "F=" is relating to the limit switch. This is the control board saying it cannot detect the limit switch (limit switch common). I note in your test one and two that there is mention of links - was cabling removed from terminals 5 & 6 & 8 for the limit switch? in addition you do not mention what strange codes you were seeing prior to the tests you completed so unable to confirm if there is a relation to the two.

if you require further assistance, please contact us at Gate Motors - support@gatemotors.co.uk


Kind Regards

Gate Motors Technical Support
01202 717191

Hi there.
Thanks for the quick response.

Regarding your questions:

1. I can't remember the initial errors (sorry for that)
2. Yes, I've removed the cables on 5 & 6 to see if the error dissapears.

2.1. On [5] I connect a brown wire (1.5mm) that connects to the limit switch.
2.2 On [6] I connect a blacm wire (1.5mm) that also connects to the limit switch.

2.4 Is [8] related to limit switch also?
I thought [8] was for "manual command control" aka link 1-8, and bypassing stop button aka link 2-8.

I will connect both [5] and [6] to see what it shows.
PS: I'm using a PDF file with instructions on wiring the new Q60A*. Do you have the old one? Thanks

Thanks in advance.

(30-04-2012, 08:56 AM)Proteco_UK Wrote: [ -> ]HI

After reading your post, the control board has been identified as a Q36A (original). This control board was in circulation 5-10yrs and has now been discontinued. The "F=" is relating to the limit switch. This is the control board saying it cannot detect the limit switch (limit switch common). I note in your test one and two that there is mention of links - was cabling removed from terminals 5 & 6 & 8 for the limit switch? in addition you do not mention what strange codes you were seeing prior to the tests you completed so unable to confirm if there is a relation to the two.

if you require further assistance, please contact us at Gate Motors - support@gatemotors.co.uk


Kind Regards

Gate Motors Technical Support
01202 717191

Hi

Thank you for your reply.

Yes, terminal 8 is used for the limit switch. (white cable) so in total you have brown, black and white.

Please would you contact us at Gate Motors - support@gatemotors.co.uk with your email address and we can send the Q36A manual to you.

Kind Regards

Gate Motors Technical Support

Hi

Please accept apologies. The Q36S (sliding) is the control board featured, not Q36A.

Kind Regards

Gate Motors