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Came BX 74 Motor - Printable Version

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Came BX 74 Motor - Bevilready - 20-12-2011

Hi All,
18 months ago I installed a sliding gate on my drive and used the Came BX 74 Kit coupled with a Daitem door entry system. To be honest it has always been problematic but most of that was caused by trying to incorporate the door entry system. More recently the gate started to intermittently reverse when both opening and closing but it seemed to be whilst in the decelerating portion of its travel. So I turned off the dip switch to remove the decelerations and everything has been fine for a while. Lately though I've noticed that the motor sounds very weak when it initially operates almost like if it were battery powered and the batteries were low on charge. This is compounded by the recent frost as when everything is frozen it requires more torque to get going. The motor is set on the highest torque setting. When I have spoken with Came they have sent me a new capacitor but this hasn't made any difference. I asked if they would send me a new motor but they won't without you return your motor and they diagnose that it is faulty, which is no good as it leaves a big old heavy gate redundant. Can anyone shed any light on what my problem may be and advise on how I can resolve it?


RE: Came BX 74 Motor - Mark - 22-12-2011

The Problem is i sounding like a Lack of Force on the unit either the Force Setting on the Control Panel is Not Set High Enough or the Motor is Indeed Low on force.
It is common practise for Gate Companies to request the item returned for testing as the item has been installed and fitted by someone the return to base warranty is the fairest option.

Came Technical support are more knowledgable about there own products so it may be worth getting the item returned to them .


RE: Came BX 74 Motor - sebabastek - 12-01-2012

What's the size and weight of your gate? Does it slide easily when in manual mode (motor unlocked)?